| ACT-001 | Confirm whether you will operate the business yourself full time, or fund it and employ a manager. | It is the single biggest swing factor in the model. If you deliver and administer the work yourself, break-even is about 40 billable hours a month. If you employ a manager on about $95,000 a year instead, it is about 411 — roughly ten times the volume, and about six participants' worth of difference. Until you answer, the study reports both and recommends neither. | 2026-08-20 | 2026-08-27 | Finalising the base case in the financial model (ASM-011) | Open |
| ACT-002 | Tell me the monthly cash you need to draw from the business, and from what month. | The runway figure is meaningless without it. Right now the model shows business-only runway, which understates what you actually need in the bank. | 2026-08-20 | 2026-08-27 | The runway number in REQ-SYS-07 (ASM-012) | Open |
| ACT-003 | Tell me the maximum capital you are prepared to lose entirely. | It is the threshold the go/no-go recommendation should be tested against. Without it I can tell you what it costs but not whether it is affordable for you. | 2026-08-20 | 2026-08-27 | The final GO / NO-GO framing in REQ-SYS-08 | Open |
| ACT-004 | Tell me whether you or a co-founder holds a relevant qualification or prior disability-sector experience. | Support coordination scores highest in the trade study partly on the assumption that you can bill personally. Without a relevant background that assumption weakens and core supports moves ahead. | 2026-08-20 | 2026-08-27 | Confidence in the trade study recommendation (ASM-013) | Open |
| ACT-005 | Ask the NDIS Commission whether the 1 October 2026 SIL registration deadline applies to a new entrant or only to providers already operating. | It decides whether the SIL pathway is open to you at all this financial year. I must not contact them on your behalf under the bounded-authority table. | 2026-08-20 | 2026-09-05 | The SIL branch of the trade study (ASM-009) | Open |
| ACT-006 | Ask the NDIS Commission whether it charges its own application or certificate fee separate from the auditor's fee. | One consultancy asserts a Commission fee exists but publishes no amount, and no government page confirms or denies it. It is an unbudgeted line in your capital requirement. | 2026-08-20 | 2026-09-05 | Completeness of the capital figure in REQ-SYS-01 (ASM-010) | Open |
| ACT-007 | Obtain a written quote from at least two Approved Quality Auditors for a verification audit of your intended registration groups. | No auditor publishes a rate card. The $3,500-$6,000 band in the model is a consultancy's estimate, not a price. Two real quotes replace the widest low-confidence number in the capital figure. | 2026-08-20 | 2026-09-20 | Tightening the capital band (SRC-034, SRC-035) | Open |
| ACT-008 | Obtain an insurance quote for public liability, professional indemnity and management liability. | The only figures available are one broker's marketing page, and management liability has no published price anywhere. This is a Low-confidence line in an otherwise sourced cost stack. | 2026-08-20 | 2026-09-20 | Confidence in the recurring cost figure (SRC-040) | Open |
| ACT-009 | Ask one operating Victorian NDIS provider how many non-billable administration hours they spend for every billable hour they deliver. | This is the study's own answer to 'what is the highest-value thing you can do before committing capital', and it had no action attached to it until an independent verifier pointed that out. At 0.25 hours the business works; at 0.40 every hour you sell loses money. No published source gives a benchmark. One conversation resolves the single largest uncertainty in the whole model. | 2026-08-20 | 2026-09-05 | The base case in the financial model, the service model recommendation, and the go/no-go itself (ASM-008) | Open |