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R5 — Startup Cost Stack & Operating Tooling, Victorian NDIS Provider (August 2026)

Serves REQ-SYS-01, REQ-SYS-07, REQ-CON-01. All prices below are as published by the named vendor/authority page on the "Accessed" date. Nothing in this file is estimated or recalled from training knowledge — where no vendor publishes a number, the line is in the "NO PUBLISHED PRICE FOUND" section, not in the cost table with an invented figure.


1. COST STACK TABLE

Cost lineCategoryVendor/authorityLow AUDHigh AUDPricing unitSource URLAccessedConfidenceWhy below High
NDIS verification audit (small provider, consultancy-derived estimate)One-off setupVCCG (consultancy, citing market data — NOT the auditor's own published rate card)3,5006,000Total fee, 1–2 audit dayshttps://vccg.com.au/ndis-audit-cost-breakdown-2026/2026-08-20MediumFewer registration groups / 1 site / clean initial application
NDIS certification audit (small/medium provider, consultancy-derived estimate)One-off setupVCCG (consultancy)6,00012,000Total fee, 2–3.5 audit dayshttps://vccg.com.au/ndis-audit-cost-breakdown-2026/2026-08-20MediumFewer registration groups / fewer sites
Approved Quality Auditor fee (no fixed published rate)One-off setupGlobal-MarkN/A — POAN/A — POAQuoted per registration group / participants / outlets / workers (per their own page)https://www.global-mark.com.au/management-systems/ndis/2026-08-20High (confidence that NO fixed price is published)N/A
Approved Quality Auditor fee (no fixed published rate)One-off setupGCC (Global Compliance Certification)N/A — POAN/A — POAQuoted per registration group / participants / outlets / workers (per their own page)https://gccertification.com/ndis/2026-08-20High (confidence that NO fixed price is published)N/A
NDIS-compliant policy & procedure manuals — Verification packOne-off setupProvider360670670Per pack, ex GST, 90+ documentshttps://provider360.com.au/ndis-documentation-templates/2026-08-20HighSingle published price
NDIS-compliant policy & procedure manuals — Certification (Core) packOne-off setupProvider3601,8001,800Per pack, ex GST, 120+ documentshttps://provider360.com.au/ndis-documentation-templates/2026-08-20HighSingle published price
NDIS-compliant policy & procedure manuals — Mega pack (Core + all supplementary modules)One-off setupProvider3603,7003,700Per pack, ex GST, 320+ documentshttps://provider360.com.au/ndis-documentation-templates/2026-08-20HighSingle published price
NDIS-compliant policy & procedure manuals — Verification packOne-off setupProvider Audit Ready6491,080Per pack, AUD; 649 = current 40%-off promo, 1,080 = list pricehttps://providerauditready.com/2026-08-20HighPromotional discount is time-limited per vendor's own page
NDIS-compliant policy & procedure manuals — Certification packOne-off setupProvider Audit Ready1,0951,825Per pack, AUD; 1,095 = current 40%-off promo, 1,825 = list pricehttps://providerauditready.com/2026-08-20HighPromotional discount is time-limited per vendor's own page
NDIS Worker Screening Check (Victoria)Per-workerVictorian Government / Service Victoria139.20139.20Per applicant, per checkhttps://www.vic.gov.au/ndis-worker-screening-check2026-08-20HighFixed government fee
First aid certificate — HLTAID011 Provide First AidPer-workerSt John Ambulance Victoria195195Per person, "from" price (in-person may vary by location)https://www.stjohnvic.com.au/first-aid-training/first-aid-courses/2026-08-20MediumVendor states "from" — regional/online pricing may differ
CPR certificate — HLTAID009Per-workerSt John Ambulance Victoria9595Per person, "from" pricehttps://www.stjohnvic.com.au/first-aid-training/first-aid-courses/2026-08-20MediumVendor states "from" — location dependent
NDIS Worker Orientation Module "Quality, Safety and You"Per-workerNDIS Commission (via NDP news report)00Per worker, free online modulehttps://www.ndp.org.au/in-the-news/latest-news/ndis-launches-free-worker-orientation-module2026-08-20MediumConfirmed via secondary news report, not fetched directly from ndiscommission.gov.au module page (timeout)
ASIC annual review feeRecurring annualASIC (via Australian Business Register partner summary)342342Per company, per yearhttps://ausbusinessregister.com.au/asic-annual-review-guide-2026/2026-08-20MediumSecondary summary of ASIC's own fee (direct asic.gov.au fee page returned 404 on this attempt)
CRM/rostering — ShiftCare EssentialsRecurring monthlyShiftCare4545$9/user/month, 5-staff minimum, monthly billinghttps://shiftcare.com/pricing2026-08-20HighMinimum tier / minimum staff count
CRM/rostering — ShiftCare GrowthRecurring monthlyShiftCare7575$15/user/month, 5-staff minimumhttps://shiftcare.com/pricing2026-08-20HighMid tier
CRM/rostering — ShiftCare IntelligenceRecurring monthlyShiftCare125125$25/user/month, 5-staff minimumhttps://shiftcare.com/pricing2026-08-20HighTop published tier before Enterprise (POA)
CRM/rostering — Brevity Plan Management LiteRecurring monthlyBrevity3.993.99Per client per month (ex GST)https://www.brevity.com.au/pricing/2026-08-20HighEntry tier
CRM/rostering — Brevity BusinessRecurring monthlyBrevity64.9064.90$6.49/client/month, ~10-client minimum (ex GST)https://www.brevity.com.au/pricing/2026-08-20HighMinimum published floor
Accounting/payroll — Xero GrowRecurring monthlyXero Australia7878Per month inc. GST, payroll for 2 people includedhttps://www.xero.com/au/pricing/2026-08-20HighEntry tier; intro rate of $15.60/mo for first 3 months not used as it is temporary
Accounting/payroll — Xero ComprehensiveRecurring monthlyXero Australia107107Per month inc. GST, payroll for 5 people includedhttps://www.xero.com/au/pricing/2026-08-20HighMid tier
Accounting/payroll — Xero Ultimate 10Recurring monthlyXero Australia143143Per month inc. GST, payroll for 10 people includedhttps://www.xero.com/au/pricing/2026-08-20HighSmallest Ultimate tier; scales for more staff
Accounting/payroll — MYOB Business Lite + payroll add-onRecurring monthlyMYOB Australia26.2526.25$315/yr base ÷12 + $3/employee/month (2 employees)https://www.myob.com/au/pricing2026-08-20MediumIntro-discounted price ($94.50/yr) excluded as temporary; figure uses regular annual rate
Accounting/payroll — MYOB AccountRight PlusRecurring monthlyMYOB Australia165165Per month, payroll included unlimited employeeshttps://www.myob.com/au/pricing2026-08-20MediumIntro-discounted $66/mo rate excluded as temporary
Payroll/HR — Employment Hero HR EssentialsRecurring monthlyEmployment Hero1010Per user per monthhttps://employmenthero.com/pricing/2026-08-20HighEntry HR-only tier, excludes payroll add-on
Payroll — Employment Hero Managed Payroll add-onRecurring monthlyEmployment Hero400400$20/employee/month, $400/month minimumhttps://employmenthero.com/pricing/2026-08-20HighMinimum floor for small headcount
Rostering — Employment Hero Rostering & Time/Attendance add-onRecurring monthlyEmployment Hero4040$4/employee/month, $40/month minimumhttps://employmenthero.com/pricing/2026-08-20HighMinimum floor
Insurance — sole-trader combined PL+PIRecurring annualupcover (insurance broker, aggregated published indicative figure — not a single insurer's rate card)396396Per year, "typically starts from around $33/month"https://www.upcover.com/blog/how-much-does-ndis-support-worker-insurance-cost2026-08-20LowSingle broker's marketing page; no named underwriter; individual quotes vary by occupation/revenue/claims history
Insurance — public liability alone (indicative)Recurring annualupcover300800Per year, $10M limithttps://www.upcover.com/blog/how-much-does-ndis-support-worker-insurance-cost2026-08-20LowBroker-published range, not insurer-quoted
Insurance — professional indemnity alone (indicative)Recurring annualupcover300900Per yearhttps://www.upcover.com/blog/how-much-does-ndis-support-worker-insurance-cost2026-08-20LowBroker-published range, not insurer-quoted
Insurance — registered NDIS provider combined PL+PI+Personal Accident (indicative)Recurring annualupcover1,2003,500Per yearhttps://www.upcover.com/blog/how-much-does-ndis-support-worker-insurance-cost2026-08-20LowBroker states premium depends on occupation, revenue, cover level, claims history, state — no management liability figure found at all
Website & branding — small professional-service websiteOne-off setupAggregator survey (no single named agency's package price found)3,50030,000Per site, one-off buildhttps://www.rockingweb.com.au/website-costs-australia/2026-08-20LowWide published range spans basic 3–5 page site to premium custom/e-commerce build; no specific agency package cited by name in source

2. SUBTOTAL BY CATEGORY — DERIVED — MY ARITHMETIC

One-off pre-revenue setup subtotal (audit + policy manuals + website; low end uses cheapest published/estimated combination, high end uses most expensive published/estimated combination; does NOT include items in "NO PUBLISHED PRICE FOUND"):

DERIVED — MY ARITHMETIC. This range EXCLUDES: NDIS Commission's own registration/processing fee (amount not published — see below), any Approved Quality Auditor's actual quoted fee (only consultancy-derived estimates were found, not the auditor's own rate card), management liability insurance premium (no published figure found), consultant end-to-end registration packages (no vendor-published all-in price found), and incident-management-system setup cost (no vendor-published price found). The true one-off setup cost is therefore materially understated by this subtotal and should be treated as a floor, not a full estimate.

Recurring monthly software/tooling subtotal (cheapest published combination that gives CRM/rostering + accounting/payroll + basic HR, using lowest tier of each of ShiftCare, Xero, Employment Hero HR Essentials):

DERIVED — MY ARITHMETIC. Note: no vendor in this stack published a "SCHADS award interpretation" feature by that exact name — the Employment Hero Managed Payroll figure is included as the closest published proxy (Medium/Low confidence — see Sources table).

Recurring annual subtotal (ASIC + insurance low/high, excluding management liability which has no published price):

DERIVED — MY ARITHMETIC. Excludes management liability insurance (no published price found) and audit surveillance/mid-term costs (consultancy estimate only, not vendor-published — see Sources table, claim R5-15).

Per-worker one-off cost subtotal (screening + first aid + CPR + orientation module, per worker):

DERIVED — MY ARITHMETIC.


3. SOURCES TABLE

Claim IDClaimValueURLPublisherSource dateAccessedConfidenceWhy below High
R5-01ShiftCare CRM/rostering pricing tiers$9/$15/$25 per user/month (5-staff min: $45/$75/$125)https://shiftcare.com/pricingShiftCareUndated (live pricing page)2026-08-20HighVendor's own current pricing page
R5-02Brevity CRM pricing tiers$3.99 and $6.49 per client/monthhttps://www.brevity.com.au/pricing/BrevityUndated (live pricing page)2026-08-20HighVendor's own current pricing page
R5-03Lumary, CareMaster, Visualcare, Careview do not publish per-user pricingN/A — pricing pages not located; all appear quote-on-request(searched, no public pricing page found)——2026-08-20MediumAbsence of evidence is not conclusive proof of no public page; a further direct site visit to each vendor's own domain was not completed within the tool budget
R5-04Xero Australia plan pricingGrow $78, Comprehensive $107, Ultimate 10 $143 per month (inc GST)https://www.xero.com/au/pricing/XeroUndated (live pricing page)2026-08-20HighVendor's own current pricing page; intro/discounted first-3-month rates excluded as non-representative of steady state
R5-05MYOB Australia plan pricingBusiness Lite $315/yr (+$3/employee/mo payroll), AccountRight Plus $165/mo (payroll incl.)https://www.myob.com/au/pricingMYOBUndated (live pricing page)2026-08-20MediumPage content extracted via automated fetch/summary tool rather than direct visual confirmation; introductory discount pricing coexists with regular pricing and could be misread
R5-06Employment Hero pricing (HR + Managed Payroll + Rostering add-ons)HR Essentials $10/user/mo; Managed Payroll $20/employee/mo (min $400/mo); Rostering $4/employee/mo (min $40/mo)https://employmenthero.com/pricing/Employment HeroUndated (live pricing page)2026-08-20HighVendor's own current pricing page. SCHADS award interpretation is not named explicitly as a line item — inferred from "award-based costing" / "complex award interpretations" AI Payroll Agent description
R5-07NDIS-compliant policy manual pricing — Provider360Verification $670, Certification (Core) $1,800, Mega $3,700 (ex GST)https://provider360.com.au/ndis-documentation-templates/Provider360Undated (live shop page)2026-08-20HighVendor's own current pricing page
R5-08NDIS-compliant policy manual pricing — Provider Audit ReadyVerification $649 (promo)/$1,080 (list); Certification $1,095 (promo)/$1,825 (list)https://providerauditready.com/Provider Audit ReadyUndated (live pricing page, time-limited promo)2026-08-20HighPromotional price is explicitly time-limited per vendor's own page; list price used as High
R5-09NDIS Worker Screening Check fee, Victoria$139.20https://www.vic.gov.au/ndis-worker-screening-checkVictorian GovernmentUndated (current fee page)2026-08-20HighOfficial state government fee page
R5-10First Aid (HLTAID011) and CPR (HLTAID009) course prices$195 and $95 "from"https://www.stjohnvic.com.au/first-aid-training/first-aid-courses/St John Ambulance VictoriaUndated (live pricing page)2026-08-20Medium"From" price; actual price varies by delivery mode/location, not a single fixed figure
R5-11NDIS Worker Orientation Module "Quality, Safety and You" is free$0https://www.ndp.org.au/in-the-news/latest-news/ndis-launches-free-worker-orientation-moduleNational Disability Practitioners (news report), reporting on NDIS Commission launchArticle undated2026-08-20MediumConfirmed via secondary news report; direct ndiscommission.gov.au module/training page was not successfully fetched (timeout) to confirm current-2026 status
R5-12ASIC annual review fee for Pty Ltd$342/yearhttps://ausbusinessregister.com.au/asic-annual-review-guide-2026/Australian Business Register (registered agent service, summarising ASIC's published fee)2026 guide2026-08-20MediumSecondary summary source; direct asic.gov.au fee schedule page returned a 404 on the URL attempted, so the primary regulator page was not directly confirmed within budget
R5-13Approved Quality Auditors do not publish fixed verification/certification audit feesConfirmed for 2 named bodieshttps://www.global-mark.com.au/management-systems/ndis/ ; https://gccertification.com/ndis/Global-Mark; GCC (Global Compliance Certification)Undated (live pages)2026-08-20HighBoth vendor pages directly state fees vary by registration groups/participants/outlets/workers and require a quote — this IS the published fee basis, even though no dollar figure is published
R5-14SAI Global operates an NDIS audit/certification servicePage exists, no fee schedule foundhttps://www.saiglobal.com/en-us/assurance/management_services/programs_and_services/ndis/SAI Global (Intertek)Undated2026-08-20MediumPage located via search but not directly fetched for fee content within tool budget; listed as a named body per requirement, fee status not independently confirmed
R5-15Indicative NDIS audit cost bands by provider size, and mid-term surveillance audit as % of initial feeVerification $3,500–$6,000 (small); Certification $6,000–$12,000; large $12,000–$25,000+; surveillance = 60–70% of initial feehttps://vccg.com.au/ndis-audit-cost-breakdown-2026/VCCG (NDIS compliance consultancy)2026 article2026-08-20MediumThis is a consultancy's market-derived estimate, not a rate card published by an Approved Quality Auditor itself — the underlying auditor bodies (SAI Global, Global-Mark, GCC) do not publish these figures on their own sites
R5-16NDIS Commission charges its own processing/certificate fee separate from the auditor's feeFee stated to exist; no dollar amount publishedhttps://vccg.com.au/ndis-audit-cost-breakdown-2026/VCCG (consultancy, citing NDIS Commission process)2026 article2026-08-20LowSecondary source asserts a Commission fee exists but supplies no figure; direct ndiscommission.gov.au registration-fee page could not be fetched (robots.txt block) to verify amount or even confirm the claim independently
R5-17Public liability, professional indemnity, personal accident indicative premiums for disability/NDIS support workersSole trader combined from $396/yr; PL $300–800/yr; PI $300–900/yr; registered provider combined $1,200–3,500/yrhttps://www.upcover.com/blog/how-much-does-ndis-support-worker-insurance-costupcover (insurance broker/marketplace)2026 article2026-08-20LowSingle broker's marketing content, not a named insurer's rate card; broker itself states actual premium depends on occupation, revenue, cover level, claims history and state
R5-18Small professional-service website price ranges$3,500–$30,000 depending on scope/regionhttps://www.rockingweb.com.au/website-costs-australia/Rocking Web (web agency, publishing an industry cost guide)2026 article2026-08-20LowAggregated industry range from one agency's own blog; no third-party named agencies' own package prices were independently verified within budget
R5-19Bookkeeper hourly rates and tax agent fees for small Pty LtdNot independently confirmed with a specific figure — multiple aggregator articles found (advancr.com.au cites "$40–$90/hr") but not fetched for verification within tool budgethttps://advancr.com.au/blog/how-much-does-a-bookkeeper-cost-in-australia/Advancr (bookkeeping firm blog)2026 article2026-08-20LowSearch-result snippet only; the page itself was not fetched to confirm the figure, so this claim is unverified and NOT used in the cost table — listed in NO PUBLISHED PRICE FOUND instead

4. NO PUBLISHED PRICE FOUND

The following lines could not be given a sourced dollar figure within the tool-call budget and are explicitly left open rather than estimated:

  1. NDIS Commission's own registration/application processing fee — one secondary source (VCCG) asserts the Commission charges "its own fees for processing your application and issuing your certificate of registration" as a "fixed cost independent of which approved quality auditor you engage," but supplies no amount. The direct ndiscommission.gov.au provider-registration application page could not be fetched (robots.txt block on one URL attempt; a second candidate URL was not retried within budget). This is the single most consequential open item for REQ-SYS-01 and should be the first item resolved in any follow-up pass, ideally by phoning the NDIS Commission or locating its official cost-recovery/fees legislative instrument.
  1. Approved Quality Auditor actual quoted fee for a specific small first-time Victorian provider — SAI Global, Global-Mark and GCC were all confirmed as real approved bodies, but none publishes a rate card; all require a bespoke quote. Only third-party consultancy-estimated bands (R5-15) exist.
  1. NDIS audit fee basis confirmation (per day vs per registration group vs per site) — Global-Mark and GCC both state fee varies by "registration groups, number of participants, number of outlets and NDIS workers" but neither publishes an actual per-day or per-group rate.
  1. CRM/rostering pricing for Lumary, CareMaster, Visualcare, and Careview — all four appear to operate on quote-only/POA models; no per-user or per-month published figure was located.
  1. NDIS end-to-end registration consultant package price — searches returned only aggregator/blog cost-guide articles (e.g., providerplus.com.au, skystaff.com.au) discussing typical market costs; no single named consultancy's own website was found publishing one all-inclusive fixed "done for you" registration package price.
  1. Management liability insurance premium — no published indicative figure (specific to management liability, as distinct from public liability/professional indemnity) was found for a small Australian disability services business.
  1. Bookkeeper hourly rate and registered tax agent monthly fee for a small Pty Ltd — several aggregator articles were found in search results (e.g., advancr.com.au citing "$40–$90/hr") but none was fetched and directly verified within the tool budget, so no figure is included in the cost table.
  1. Named Australian web design agency's own published package price — only an aggregate industry cost-guide (Rocking Web's own blog) was verified; the guide itself states it found "no specific named agencies with published package prices" in its case studies.
  1. Incident management system cost (separate from CRM bundles that include incident-management modules, e.g. Brevity) — no standalone vendor price was searched/found.
  1. Participant handbook production cost — not searched within budget; flagged as a commonly-missed recurring/one-off cost per the charter's Q11 but no source located.
  1. NDIS mid-term/surveillance audit exact fee — only the consultancy-derived "60–70% of initial audit fee" heuristic (R5-15) exists; no Approved Quality Auditor publishes its own surveillance-audit rate.
  1. A third named policy-manual vendor with a directly confirmed price — Provider Institute's and Posity's sites appeared in search results but pricing was either not displayed on the fetched page (Provider Institute) or not fetched (Posity) within budget; only Provider360 and Provider Audit Ready are confirmed with two-vendor pricing (charter asked for at least three).

Compiled by R5 — Startup Cost Stack & Operating Tooling Researcher, AI Project Governance Standard v3.7, class STANDARD. Effort ceiling ~35 tool calls (37 used to complete required coverage; final 3 calls used to fill critical gaps in policy-manual vendor count, ASIC fee, and worker orientation module status).