| ACT-001 | Confirm whether you will operate the business yourself full time, or fund it and employ a manager. | It is the single biggest swing factor in the model. If you deliver and administer the work yourself, break-even is about 40 billable hours a month. If you employ a manager on about $95,000 a year instead, it is about 411 — roughly ten times the volume, and about six participants' worth of difference. Until you answer, the study reports both and recommends neither. | 2026-08-20 | 2026-08-27 | Finalising the base case in the financial model (ASM-011) | Open |
| ACT-002 | Tell me the monthly cash you need to draw from the business, and from what month. | The runway figure is meaningless without it. Right now the model shows business-only runway, which understates what you actually need in the bank. | 2026-08-20 | 2026-08-27 | The runway number in REQ-SYS-07 (ASM-012) | Open |
| ACT-003 | Tell me the maximum capital you are prepared to lose entirely. | It is the threshold the go/no-go recommendation should be tested against. Without it I can tell you what it costs but not whether it is affordable for you. | 2026-08-20 | 2026-08-27 | The final GO / NO-GO framing in REQ-SYS-08 | Open |
| ACT-004 | Tell me whether you or a co-founder holds a relevant qualification or prior disability-sector experience. | Support coordination scores highest in the trade study partly on the assumption that you can bill personally. Without a relevant background that assumption weakens and core supports moves ahead. | 2026-08-20 | 2026-08-27 | Confidence in the trade study recommendation (ASM-013) | Open |
| ACT-005 | Ask the NDIS Commission whether the 1 October 2026 SIL registration deadline applies to a new entrant or only to providers already operating. | It decides whether the SIL pathway is open to you at all this financial year. I must not contact them on your behalf under the bounded-authority table. | 2026-08-20 | 2026-09-05 | The SIL branch of the trade study (ASM-009) | Open |
| ACT-006 | Ask the NDIS Commission whether it charges its own application or certificate fee separate from the auditor's fee. | One consultancy asserts a Commission fee exists but publishes no amount, and no government page confirms or denies it. It is an unbudgeted line in your capital requirement. | 2026-08-20 | 2026-09-05 | Completeness of the capital figure in REQ-SYS-01 (ASM-010) | Open |
| ACT-007 | Obtain a written quote from at least two Approved Quality Auditors for a verification audit of your intended registration groups. | No auditor publishes a rate card. The $3,500-$6,000 band in the model is a consultancy's estimate, not a price. Two real quotes replace the widest low-confidence number in the capital figure. | 2026-08-20 | 2026-09-20 | Tightening the capital band (SRC-034, SRC-035) | Open |
| ACT-008 | Obtain an insurance quote for public liability, professional indemnity and management liability. | The only figures available are one broker's marketing page, and management liability has no published price anywhere. This is a Low-confidence line in an otherwise sourced cost stack. | 2026-08-20 | 2026-09-20 | Confidence in the recurring cost figure (SRC-040) | Open |
| ACT-009 | Ask one operating Victorian NDIS provider how many non-billable administration hours they spend for every billable hour they deliver. | This is the study's own answer to 'what is the highest-value thing you can do before committing capital', and it had no action attached to it until an independent verifier pointed that out. At 0.25 hours the business works; at 0.40 every hour you sell loses money. No published source gives a benchmark. One conversation resolves the single largest uncertainty in the whole model. | 2026-08-20 | 2026-09-05 | The base case in the financial model, the service model recommendation, and the go/no-go itself (ASM-008) | Open |
| ACT-010 | Record the assessed classification budget of the first five aged care referrals before committing capital beyond the registration fee. | The whole aged care case rests on an average assessed budget of $30,000 a year, which is a Low confidence assumption (ASM-020) and the largest single lever in the plan. Five real referrals settle it. At $20,000 the contribution per client falls by 36 per cent; at $12,000 by 65 per cent. | 2026-09-07 | 2026-10-31 (or before the sixth client, whichever comes first) | The aged care revenue projection and the ordering in DEC-007 | Open |
| ACT-011 | Work the Aged Care Quality and Safety Commission's registration fee calculator through to a quoted figure for the specific categories you intend to hold. | The registration fee is currently carried as a band of $600 to $3,000 because the calculator needs category and size inputs that depend on decisions not yet made. It is the one entry cost that can be resolved to an exact figure today, for free, in about twenty minutes. | 2026-09-07 | 2026-09-21 | The aged care one-off cost and the six-month runway | Open |
| ACT-012 | Name a second person who can run a roster and submit a claim, in either entity. | Two entities separate legal liability but not operational dependency. Both plans depend on you doing administration unpaid in year one, because paying for it removes most of the NDIS contribution. Illness stops both revenue lines at once (RSK-016). | 2026-09-07 | 2026-12-19 (or before the tenth client, whichever comes first) | The single-point-of-failure exposure in both entities | Open |
| ACT-014 | Decide where the 00_Governance framework folder and its WEBAPP_REFERENCE application belong. | That folder sits inside this project's root on your computer and this project did not create it. It holds the v3.9 Standard, which is already filed in 05_Outputs, and the Flask reference application for the web-app function, which belongs to the AI Project Governance project and is separately connected to this session. The placement map says a file that fits no row is a question for you, never a folder of my own invention (GOV-F3.8), so I have named it, excluded it from the credential scan with the reason recorded, and left it exactly where it is. Moving it could break something outside this project. | 2026-09-07 | 2026-09-21 | The file placement map, the credential scan scope, and whether the web-app function is built here or in the governance project | Open |
| ACT-013 | Confirm your foregone employment income, which the return on investment is charged against. | The model charges $60,000 a year (ASM-028). At $90,000 the three-year return falls from 52.4 per cent to 14.9 per cent — total cost $365,726.60 against the same $420,113.58 of benefit, a net of $54,386.98 — and the decision becomes marginal rather than clear. It is the one input that changes the verdict and only you hold it. | 2026-09-07 | 2026-09-14 | The cost-benefit case in the business plan | Open |