Discovery Interview Guide — Engineering Management Suite
Goal of each interview: validate or kill the pain and willingness-to-pay hypotheses. You are not selling. You are collecting evidence for the Concept → Validation gate (see ../01_System/ADVISOR_ASSESSMENT.md §6).
Log every interview in INTERVIEW_LOG.md (same folder) within 24 h.
Setup
- 30 minutes, video or phone. Record answers, not quotes you can't use.
- Talk to the person who owns delivery pain: managing director, delivery manager,
or senior/lead engineer. One person per interview.
Script
Warm-up (3 min)
- "Walk me through how a typical project runs here — from winning it to closing it out."
- "Where does it hurt most in that cycle?"
Pain validation (10 min) — the numbers that matter
- "Who drafts your project management plans / proposals / standards, and how long does that take?"
- "How consistent are your processes between projects? What breaks when a senior person leaves?"
- "What have you tried to fix this? What did it cost? Why did it stop?"
- Rank check: "If you had a budget for three improvements this year, is this on the list? Where?"
Past-project leverage (5 min)
- "If you could press a button and get a first-draft plan/proposal grounded in your last five projects, what would that be worth per month?"
Willingness-to-pay (5 min) — ask, don't push
- "Firms like yours typically pay $8–15k for a foundation install and $1–2.5k/month ongoing for a managed system. Does that sound plausible, cheap, or out of reach? What would make it worth it?"
- "Who else would need to agree to spend that?"
Close (5 min)
- "Is there anyone else you'd suggest I talk to?"
- If enthusiasm is genuine: "When I run the first pilot cohort, may I come back to you?"
Scoring each interview (fill in the log)
| Signal | Count it when |
|---|---|
| Pain validated | They rank the problem top-3 unprompted (Q6) |
| Quantified pain | They give real hours/cost figures (Q3/Q4) |
| Pay signal | Q8 answer is "plausible" or "cheap" with a condition stated |
| Warm lead | They accept a follow-up or referral (Q10/Q11) |
Gate arithmetic: ≥40% pain-validated and ≥3 pay signals across 12–13 interviews → proceed to Validation. Below that → park (the assessment §11).